Industry · Property & Real Estate

Software for Property Management

Australian property agencies running on Console Cloud, PropertyTree, REST or Property Me — but needing the layer around them: tenant portals that are actually good, custom maintenance workflow, multi-office reporting, and the integration glue that makes a multi-system agency operate as one.

What we build for property agencies

  • Tenant self-service portals — maintenance, rent, lease docs, payments
  • Inspector mobile apps with photo capture and templated report generation
  • Custom maintenance workflow — tradie assignment, quote management, approvals
  • Multi-office reporting dashboards across rentals and sales
  • Vacate inspection tooling with photo evidence and bond claim workflow
  • Lead management integrated across rentals and sales sides of the business
  • Custom commission and fee structures the PM software doesn't support natively

State-specific compliance

Australian residential tenancy legislation varies meaningfully by state. We build with the state variants in the data model:

  • QLD — Residential Tenancies and Rooming Accommodation Act, RTA bond handling
  • NSW — Residential Tenancies Act, Rental Bonds Online integration
  • VIC — Residential Tenancies Act, RTBA integration
  • WA — Residential Tenancies Act, Bond Administrator
  • SA — Residential Tenancies Act, Consumer and Business Services bond
  • Commercial leasing — Retail Shop Leases Acts where applicable

Trust accounting boundary

Trust accounting is regulated, audited, and the existing SaaS tools (Console, REST, PropertyTree, Property Me) handle it well. We don't replace trust accounting — the regulatory risk for an in-house implementation isn't worth the savings. We integrate cleanly with your existing trust accounting so it remains the source of truth, while the custom workflow we build sits around it.

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Software for Australian property agencies — FAQ

For most Australian agencies, those are the right call — they handle the trust accounting and rental compliance baseline. Custom software earns its place around them: tenant portals that are actually good, custom maintenance workflows beyond what the PM software offers, integrated reporting across multiple offices, and unusual property types (commercial, industrial, holiday rentals) the residential PM tools handle awkwardly.
Property management compliance varies meaningfully across QLD, NSW, VIC, WA, SA. Tenancy legislation, trust account rules, retail/commercial leasing differences, bond handling. We build with state variants in the data model and validate against the relevant Act for each. We're particularly familiar with the QLD framework (RTRA, Queensland trust accounting) given our Brisbane base.
Tenant self-service portals with maintenance request, rent payment, lease document access. Inspector mobile apps with photo capture and report generation. Custom maintenance workflow with tradesperson assignment, quote management, and approval routing. Multi-office reporting dashboards. Lead management for the sales side, integrated with the rental side. Vacate inspection tooling with photo evidence and bond claim workflow.
No. Trust accounting is regulated, audited, and mature SaaS handles it well — we won't build it because the regulatory risk for an in-house implementation isn't worth the savings. Where we add value is integrating cleanly with your existing trust accounting system so it remains the source of truth while custom workflow happens around it.
Yes. REA and Domain have feed-based listing integrations we've worked with multiple times. Console Cloud, PropertyTree, REST, Property Me each have varying levels of API access — Console Cloud is most modern, REST has limited but workable webhook patterns. We always confirm integration feasibility upfront in discovery before quoting build.

Scope a tool for your agency

Book a free 30-minute call. We'll talk through your existing PM software and the gaps custom tooling might genuinely fill.

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